About Us

The goal of the Mr. Spindle company is to give its customers the very best outdoor decking components available at any price.

Our vast array of spindles, balusters, porch posts, newel posts, columns, custom turnings, finials, handrails, and post tops are produced from the world’s finest cedar, redwood, Brazilian IPE, and American pine. Our products will help you create the porch or deck your family will enjoy for years to come. Mr. Spindle also has an assortment of interior products also.

We have been selling Cedar boards since 1977. We came into the manufacturing side of the industry in 1988 when our board company realized we had customers looking for Cedar decking and porch components. That is when Mr. Spindle was born. We started with a hand full of parts being produced and since evolved into a company which produces about 400 different products with additional products being added each day. Custom turning and restoration jobs have been a strong part of that addition to our line over the last 10 years. Custom jobs enable us to add about 2-3 parts per week. Send us your picture and we can see if we’ve manufactured it before and if not we will add it to our library of products at a reasonable price. We have so many styles that are not pictured. Don’t settle for something when restoring history!

Quality

Mr. Spindle stands by the quality of its products. If there is a problem, please let us know within 72 hours of receiving your product. Cedar is a very soft wood and if left on the jobsite for an extended period of time, it may become damaged. We do not want to be responsible for those situations. On very limited occasions, we do come across some defected material that doesn’t get caught in our double check process (sanding and boxing). Send us pictures, send us an email, call us, we won’t leave you out in the woods. Some spindles get made in about 30 seconds which doesn’t give us a great deal of time to hand sand and inspect the parts. If you purchase treated material, that pressure treating can do some amazing things to a piece of wood. Our treated material is air dried prior to manufacturing so stability should not be a problem. Mother nature on the other hand, does some strange things which we cannot prevent.

Ultimately, the goal of the Mr. Spindle company is to give it’s customers the very best outdoor decking components available at any price. We hope to help you create a recreational backyard environment which can be enjoyed by your family for years to come by utilizing what was once waste wood in the forests of America.

History

Being a family owned small business, the Matthews family has strived to establish the Mr. Spindle company as the benchmark for quality and on time delivery in the decking components industry. Since 1988, our company has continued to grow producing better and easier to use products. We are proudly selling across America.

Initially using the traditional high volume copy lathes, we have evolved with state of the art computer controlled lathes and CNC tables so that today we can mimic or reproduce most any style turning you can imagine.

Until early in 2020, there were two custom turning companies in North Dakota, Cinder Whit & Company (cinderwhit.com) located in Wahpeton and Mr. Spindle, Inc. located in Fargo. Cinder Whit is no longer in business. We, at Mr. Spindle, have been turning similar products as Cinder Whit for over 30 years and would be happy to earn your business.

Shipping

Our stock items generally ship within two days with most orders shipping that same day or next day. Our custom orders usually ship within five to seven days. Custom work is most dependent on how busy the lathe is and how many parts you are ordering. We can lock that down when you call to place your order!

We ship most often with FedEx Ground, Home Delivery, Freight or SpeeDee Delivery. Upon request, the tracking number can be emailed to you so you can track your package to your front door. We also offer next day and two day delivery upon request if you are in a hurry. Unfortunately, that is the price you pay for procrastination!

Payment

We accept personal or company checks, debit cards and major credits cards. We do require payment in full prior to manufacturing and shipping your order unless you have an account and previous purchase history. There is a 3.5% credit card processing fee that will be billed directly to your card from the card processing company.

Returns

Shopping by phone has its benefits. Returns are minimal since we take the order over the phone and we make sure what you want will work for your application. Every case is dealt with on an individual basis but our standard is a 20% restocking fee but may be higher based on the style/size of spindles and you pay for shipping both ways. Custom orders are non refundable unless it is our mistake. That is why we take every step possible to ensure that your custom part is made to your specifications.